To enjoy your trip to Fukuoka safely
(General etiquettes & Useful information)

We are introducing the manners that are useful to know and information related to various problems, such as a disaster, during your trip in Japan.
Please pay attention on those information and have a nice trip.

General etiquettes

We are introducing general etiquettes during your trip in Japan.

  • Public place

    Please mind not speak loudly in public places in order not to disturb others.

    Please respect other guests in the lobby and rooms of your hotel or inn.
  • About smoking

    In general, nobody is allowed to smoke indoors, and there are certain places where people can smoke depending on the area. Please smoke only at the designated locations.

    Some hotels or inns do not allow their guests to smoke inside their rooms. Please ask the hotel staff whether you can smoke inside your room.
  • Please line up and wait for your turn.

    Please wait in line at stations, bus stops, and shop cashiers.

    When the front desk of your hotel or inn is busy, please wait in line for your turn when you check in/check out.
  • How to use the toilet

    The toilet paper provided in a restroom will dissolve in water. After using it, please dispose of it properly by flushing it down the toilet.

    Please consider the next person who will use the toilet, and use it cleanly.
  • Taking pictures

    When taking pictures in a crowded place, please consider the people around you.

    Some tourist facilities, such as shrines and temples, may prohibit guests taking photographs, so please ask the facility staff before taking pictures.
  • Mobile phones and smartphones

    Please avoid talking on mobile phones and smartphones when taking public transportation, such as trains and buses, because it can disturb the people around you.

    Walking while looking at your smartphone may cause an accident. For safety, please use the smartphone in a place where will not disturb others.
  • Helping each other

    Please give a seat to the elderly, those with physical disabilities, pregnant women, and those traveling with infants.

    Some public transportation, such as trains, buses, etc., have priority seats for the elderly, those with physical disabilities, pregnant women, and those traveling with infants.

Accommodation and bathing etiquettes

Japan has unique etiquettes and rules for the use of accommodation and bathing facilities.
Please understand those and enjoy your trip.

  • Taking off and changing your shoes

    It is common to take off your shoes before entering a Japanese-style room. Also, pleases put on the slippers provided in restroom when you use it.

    Please take off your shoes and slippers before stepping on the tatami mats.
  • It is not allowed to bring home the amenities.

    It is not allowed to bring amenities and equipment in your inn or hotel outside. Please put this in mind.

    If in doubt, ask the staff at the property.
  • Bed making

    If you stay in a Japanese-style room, hotel staff may come and prepare your futon bedding.

    If you do not need the service, please inform the staff in advance.
  • Bathroom inside your room

    Most hotel rooms are equipped with prefabricated bathrooms. Please use the shower curtain when taking a bath.

    Please put the hem of the shower curtain inside the bathtub and be careful not to splash water out of the bathtub.
  • Large shared bath1

    As an etiquette, everyone should wash and clean your body before soaking in a large shared bath. Please wash your body in the washing area before soaking in the bath.

    Please do not enter the bath with your towel on or in a swimming wear, as it may be a nuisance to others.
  • Large shared bath2

    Please refrain from swimming and diving in the bath as it will disturb others.

    After bathing, please wipe your body and go to the dressing room. You do not need to drain the warm water from the bathtub.

Table etiquettes

We are introducing various questions and problems that are commonly encountered when dining in a hotel, an inn, or a restaurant.

  • Cancellation of reservation

    If you have a reservation for a restaurant, please do not forget to contact the restaurant if you think you will be late or if you decide to cancel the booking.

    Cancellation without notice will cause much trouble for the restaurant staff.
    If you do not speak Japanese, please ask the staff at your hotel or inn to assist you.
  • Bringing food from outside, taking out

    Tables inside a restaurant is for eating and drinking in that restaurant, so please refrain from bringing outside food and drinks with you. Also, in general, guests cannot take leftover food out from the restaurant.

    If in doubt, please ask the staff at your hotel or inn.
  • How to enjoy your meal1

    If you are not good at using chopsticks, please ask the restaurant staff if you can use a fork or other utensils. In Japan, it is a etiquette to hold your bowl when you are eating.

    Please enjoy the experience to have your meal in Japanese manner.
  • How to enjoy your meal2

    Please take the right amount of food at buffets, and avoid leaving uneaten food.

    Please eat cleanly and try not spilling food on the table or the floor.
  • Eating and drinking when shopping

    Please mind if you go shopping while eating something, your food may stain the product or disturb others.

Useful information

We are introducing various tools that can be useful when you encounter a problem, such as a disaster during your travel.

  • Collecting information during a disaster (Homepage)

    JNTO Global Site

    A disaster-related link page is available in the Important Notice of the Japan Tourism Organization (JNTO) Global Website.
  • Collecting information during a disaster
    (Call center)

    • Japan Visitor Hotline (JNTO Call Center)
    • Phone number: 050-3816-2787
    JNTO offers 24-hour telephone service for inquiries in English, Chinese, Korean, and Japanese.
  • Collecting information during a disaster (App)

    • Disaster information app
    • 「Safety tips」
      [Supports 5 languages: Japanese, English, Simplified Chinese, Traditional Chinese, and Korean]
    We send disaster information to foreign travellers via the "Safety Tips" app.
  • Collecting information during a disaster (SNS)

    This account is operated by the Japan Tourism Board (JNTO) and provides the required information for foreigners during a disaster.
  • Emergency Contact

    • Call police because of an accident or crime. TEL:110
    • Call for ambulance or fire truck because of an injury, illness, fire, etc. TEL:119
    Please ask someone who can speak Japanese, such as your inn or hotel staff, to help you call the police, ambulance, etc.
  • Consumer troubles

    • Consumer hotline for tourists
    • This telephone consultation desk is for tourists who are having consumer-related difficulties (purchase of a defective product, etc.) while staying in Japan.
    The hotline supports English, Chinese, Korean, Thai, Vietnamese, and Japanese. Call charges apply.
  • Fukuoka City Tourist Information

    Fukuoka City Official Guide YokaNavi

    The website provides practical travel information, transport information, and useful information to enjoy Fukuoka, such as sightseeing spots, tours, festivals, and events.
  • Tourist Information Center

    • Fukuoka City Tourist Information Center (Tenjin)
      Business hours: 9:30 - 19:00
      Address: Inside Lion Hiroba, 2-1-1, Tenjin, Chuo-ku, Fukuoka
    • Hakata Station Information Center
      Opening hours: 8:00 - 21:00
      Address: 1-1 Hakataekichuogai, Hakata-ku, Fukuoka
    Fukuoka City Tourist Information Center has staff members who can speak English, Chinese, or Korean.Please feel free to come and ask us if you have any questions about sightseeing in Fukuoka.